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Case Study: PATRIZIA Immobilien AG achieves round-the-clock client service with IBM managed ERP services
A IBM Case Study
PATRIZIA achieves round-the-clock client service capabilities
PATRIZIA Immobilien AG, a real estate investment and services company, faced the challenge of its complex IT infrastructure diverting focus from its core business goals. To improve customer service and reduce operational risk, the company needed to enhance the reliability of its SAP environment. They partnered with vendor IBM and IBM Business Partner IQ Solution GmbH for a managed IT services solution.
The solution involved IBM and IQ Solution providing 24/7 managed services for PATRIZIA's SAP applications, which ran on an IBM Power server with AIX and DB2. This was supported by IBM storage and Tivoli management software. As a result, PATRIZIA achieved improved application reliability, enhanced system resilience to reduce business risk, and a reduction in IT operational costs, allowing its internal team to focus on business growth.
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PATRIZIA Immobilien AG
Stefan Hütter
BI Systems specialist