Case Study: Nationwide Insurance achieves 50% improvement in software quality with IBM DevOps solutions

Nationwide embraces DevOps and improves software quality by 50 percent

Nationwide Insurance faced slow, siloed software delivery that hampered its ability to respond to fast-moving market and regulatory changes and to roll out new customer channels. To modernize development across distributed and mainframe environments, Nationwide Insurance engaged IBM, adopting IBM’s DevOps approach and Rational toolset including Rational Requirements Composer, Rational Team Concert and Rational Developer for System z to support agile practices and continuous integration.

IBM helped Nationwide Insurance implement cross‑functional DevOps teams, continuous integration and deployment (including on mainframe), and tooling-driven traceability and testing. As a result, code quality improved by 50% over three years, user downtime fell by 70%, and 58% of teams moved into the top productivity quartile—outcomes IBM’s solutions and services directly supported.

Nationwide Insurance

Steve Farley

Vice President, Application Development Center