Case Study: MUFG Bank achieves improved efficiency and higher staff productivity with IBM Services

MUFG Bank partnered with IBM Services for its MUFG Re-Imagining Strategy

MUFG Bank partnered with IBM Services as part of its MUFG Re-Imagining Strategy to drive digital transformation and stay competitive in the fast-changing financial services industry. The bank needed help automating processes and boosting staff productivity across its global operations.

IBM implemented Business Strategy and Design Services, using technologies such as Blockchain, IoT, and Robotic Process Automation to streamline day-to-day work and support MUFG Bank’s business model transformation. As a result, MUFG Bank improved operational efficiency, increased staff productivity, and reduced operational costs, accelerating its digital reinvention with IBM.

MUFG Bank

Mike Truter

Managing Director and Deputy Head of Systems Office for Asia