Case Study: Grupo Hefame boosts SAP performance and order processing with IBM

Managing hundreds of thousands of orders every day to deliver on time to a growing customer base

Grupo Hefame, a Spanish pharmaceutical distributor, faced the challenge of processing extreme daily peaks of up to 500,000 client order lines within a strict one-hour window to ensure on-time deliveries. To support its growth and maintain service quality, the company needed to replace its outdated server and storage infrastructure that was struggling to handle its business-critical SAP solutions.

IBM, through its business partner AGEDOS Business Datacenter, implemented a high-availability platform using IBM Power System servers, IBM FlashSystem storage, and IBM Storwize systems. This transformation resulted in a 50% increase in SAP application performance, a 99% acceleration in business analytics reporting, and a 50% faster invoice processing time, enabling Grupo Hefame to reliably meet its delivery targets and pursue its goal of becoming Spain’s second-largest distributor.

Grupo Hefame

Amando Vela

CIO