Case Study: Vicom Infinity, Inc. achieves secure enterprise voice conversations in the cloud with IBM Watson and IBM Cloud Hyper Protect Virtual Servers

Keep your voice conversations private in the cloud, and keep intruders out

Vicom Infinity, Inc., an IBM Business Partner, wanted to bring enterprise voice assistant capabilities to the cloud without exposing conversations and code to the security risks of a public cloud environment. Using IBM Watson and IBM Cloud Hyper Protect Virtual Servers, the company needed a way to protect sensitive voice data while meeting the stringent security requirements of enterprise customers.

IBM helped Vicom Infinity implement an enterprise voice assistant solution, VIVA, on Hyper Protect Virtual Servers with Watson Speech to Text, watsonx Assistant, Watson Text to Speech, and biometric authentication from Privakey. The result was a security-rich, enterprise-ready cloud solution that protected voice data from breaches, accelerated development, and delivered secure communications at a competitive cost, helping Vicom Infinity gain interest from banks and healthcare organizations.

Vicom Infinity, Inc

Alex Kim

Infinity’s Solution Architect and Designer