Case Study: International Fitness Company achieves global ERP automation and cost savings with IBM Services

International Fitness Company - Customer Case Study

International Fitness Company, a global fitness leader, needed to modernize an aging on-premises ERP environment that relied on Microsoft Dynamics AX 2009 and manual, paper-based finance workflows. To support growth, automation, and better user experience across nearly 20,000 clubs in 100 countries, the company turned to IBM for help evaluating a new cloud ERP platform and planning a worldwide rollout.

IBM Services led the assessment, recommended Microsoft Dynamics 365 for Finance and Operations, and managed implementation, migration, licensing, and ongoing support on Microsoft Azure. By standardizing processes and offshoring support, International Fitness Company achieved about 50% savings in on-premises management costs, significant licensing savings, and near-zero error rates in month-end financial reports, while speeding deployments and improving efficiency.