Case Study: Credigy Solutions achieves faster decisions and higher efficiency with IBM intelligent automation

Intelligent automation for consumer finance solutions

Credigy Solutions, a global specialty finance company, needed a way to handle repetitive back-office work more efficiently as it grew and processed highly complex consumer finance deals. To address this, it turned to IBM and the IBM Robotic Process Automation platform to automate manual tasks like file handling, invoice intake, and due diligence reviews.

IBM implemented RPA robots and automation consulting to help Credigy streamline workflows and connect processes end to end. The results included automating 50+ back-office tasks, reviewing 100% of loan-related financial documents for some portfolio purchases, and freeing employees to focus on higher-value work, with automation also supporting faster decisions, fewer errors, and continued business growth.

Credigy Solutions

Casey Adams

Senior Director of IT and Data Strategy