IBM
1657 Case Studies
A IBM Case Study
INEOS O&P USA, a major North American petrochemical producer, sought to simplify its complex and costly SAP IT landscape to improve business process reliability and better respond to customer demands. They partnered with IBM to adopt IBM Cloud Managed Services for SAP Applications, aiming to create a more flexible and agile infrastructure.
IBM implemented its SmartCloud architecture, improving system resilience and scalability. As a result, INEOS O&P USA achieved a 20 percent reduction in total cost of ownership for its SAP operations. Furthermore, IBM’s solution enabled greater process automation, leading to measurable improvements in customer service performance metrics like the "Perfect Order" index.
Steve Vice
IT Manager