Case Study: Coca-Cola Bottling Co. Consolidated achieves seamless business integration with IBM Sterling B2B Integrator

IBM® Sterling B2B Integrator allows CCBCC to seamlessly integrate across their business

Coca-Cola Bottling Co. Consolidated (CCBCC) faced operational bottlenecks and business inefficiencies caused by its reliance on manual processes and a multitude of disparate technologies. Manual data entry for work orders was time-consuming and prone to error, prompting the need for a robust electronic integration solution. To address this, CCBCC partnered with IBM to implement IBM Sterling B2B Integrator.

The IBM solution integrated CCBCC's SAP system, internal legacy applications, The Coca-Cola Company, and parts vendors, creating seamless, security-enhanced connectivity. This provided CCBCC with end-to-end integration and improved visibility, which streamlined processes from service management to spare parts procurement. As a result, IBM helped CCBCC achieve greater operational efficiency, minimize errors from over 100 trading partners, and secure timely monitoring of performance against key SLAs.

Coca Cola Bottling Company

Donna Jackson

Technical Analyst