Case Study: Superior Group boosts employee engagement and collaboration with IBM Connections and Sametime

IBM social business software connects and empowers employees for competitive advantage

Superior Group, a provider of workforce productivity solutions, faced a challenge as its employees worldwide felt disconnected due to antiquated communication and collaboration tools. This disconnect from headquarters and each other, fueled by an outdated intranet and inefficient email, was inhibiting productivity. To address this, the company turned to vendor IBM for a solution involving its social business software.

IBM implemented its Connections and Sametime software to create a social business platform. This solution empowered employees to communicate, collaborate, and network from any location at any time. The results included more productive and better-engaged employees, a reduction in inefficient email, and the surfacing of innovative ideas through new collaboration tools, ultimately helping Superior Group achieve a competitive advantage.

Superior Group

Frank Gullo

Director of Digital and Mobile Strategy