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Case Study: HealthCloud achieves 25% reduction in missed appointments with IBM SoftLayer
A IBM Case Study
Helps medical offices cut no show by roughly 25 percent with a booking platform hosted in a SoftLayer environment
HealthCloud needed a flexible, high-performance, security-rich and scalable hosting environment to support its Eligetumédico appointment management platform for dental and medical patients. After evaluating providers, HealthCloud selected IBM’s SoftLayer private cloud for its API technology, strong security capabilities, ease of use and flexibility.
IBM provisioned SoftLayer private cloud infrastructure to host development and production workloads for Eligetumédico, improving platform management and safeguarding the offering with high-performance SoftLayer security. The solution reduced missed appointments by roughly 25%, improved user experience, and positions HealthCloud to expand into a business intelligence offering for pharmaceutical customers with continued IBM/SoftLayer support.
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