Case Study: General Motors achieves faster, more efficient hiring with IBM Recruitment Process Outsourcing

General Motors fuels corporate-wide hiring efficiencies

General Motors, a major automaker, faced intense competition for specialized talent and needed a strategic recruitment outsourcing solution to attract the skills required for its reinvention. They partnered with IBM to implement its innovative Recruitment Process Outsourcing service from IBM Global Process Services, aiming to improve agility and hiring efficiency.

IBM evaluated General Motors' needs and immediately took over its talent acquisition workload, implementing new processes and seamlessly integrating the Taleo system. This solution led to a 50% reduction in time-to-fill positions, from 120 to 60 days on average, and saved millions of dollars through increased efficiency. IBM also helped avoid 80% of annual agency fees and built a robust pipeline of candidates using social media, resulting in the hiring of high-quality talent.

General Motors

Sean Vander Elzen

Senior Manager Global Talent Management and Talent Acquisition