Case Study: Finanz Informatik achieves smoother IBM Notes and Domino upgrades with IBM Software Accelerated Value Program

Finanz Informatik stays up-to-date with IBM Software Services for Collaboration

Finanz Informatik, the central IT service provider for a large German banking group, faced the challenge of upgrading its IBM Notes and Domino collaboration software. The company traditionally relied on outside vendors for such migrations and also sought a superior support model to offload day-to-day tasks and provide a single point of contact for ongoing software issues.

To address this, IBM provided its Software Accelerated Value Program. This solution offered Finanz Informatik a dedicated advisor to manage the multi-stage upgrade and provided ongoing priority support, on-site technical guidance, and emergency response days. As a result, IBM helped ensure a smooth software upgrade, accelerated deployment, and allowed the customer to boost its return on investment with a more optimized IT environment.

Finanz Informatik

Michael Glaser

Service Manager