Case Study: Pronto Software achieves breakthrough mid-market ERP innovation with IBM

Extending a 35-year track record of pragmatic product innovation

Pronto Software, an Australian ERP and analytics provider serving nearly 1,500 mid-market customers, wanted to bring enterprise-grade innovation such as AI and advanced analytics to customers without adding complexity. The company worked with IBM to extend its long-standing partnership and make these capabilities more accessible within its Pronto Xi ERP platform.

IBM helped Pronto Software integrate IBM Cognos Analytics into Pronto Xi and used IBM Garage design thinking, AI training, and hackathon-led prototyping to develop new automation use cases. The collaboration produced an industry-first tightly integrated reporting solution and is now advancing AI-powered scheduling and other ERP functions, helping customers make faster, more accurate decisions and improve efficiency across key workflows.

Pronto Software

Chad Gates

Managing Director and CEO