Case Study: Quintillion doubles business volumes with IBM Case Manager

Doubles business volumes and enhances investor service while maintaining lean staffing levels

Quintillion, a hedge fund administration company based in Dublin, faced the challenge of managing a rapidly growing volume of client documentation and processes. To maintain its high-quality, personalized service without overburdening its specialist teams with administrative tasks, the company sought a solution. They worked with vendor IBM, deploying a custom platform built on IBM Case Manager to better control their enterprise content.

The IBM solution, implemented with its Business Partner Insight 2 Value, centralized all content into a single repository and automated key workflows. This allowed Quintillion's staff to access client information instantly and manage processes more efficiently. As a result, the company doubled its portfolio of assets and investors while increasing its staff by only 30 percent, successfully maintaining its lean operations and high standard of client service.

Quintillion

Charles Gillanders

CTO