Case Study: Daxko achieves rapid visibility and resilience through change with IBM Instana Observability

Daxko uses Instana to manage rapid change and help fitness studios through the pandemic

Daxko, a SaaS platform for fitness center management, faced major pandemic-era disruption as its customers needed to adapt quickly while operating under strict capacity and distancing limits. With a complex hybrid cloud environment, multiple acquisitions, and an expanding product portfolio, Daxko needed better visibility into application health and performance, and chose IBM Instana Observability to replace a costly, hard-to-scale monitoring tool.

IBM implemented Instana to give Daxko fast, transparent observability across its heterogeneous systems, with full visibility in minutes rather than days. As a result, Daxko was able to integrate acquisitions more easily, release critical features faster, and minimize downtime during a crucial period, with the team getting Instana up and running in about 15 to 20 minutes.

Daxko

Ed McLain

Principal System Architect