Case Study: a credit agency speeds policy changes from weeks to hours with IBM Operational Decision Management

Credit agency rolls out customized solutions in hours instead of weeks

A credit agency wanted to improve its decision management processes to help increase the value of its products. The challenge involved giving its customers the ability to rapidly implement and optimize changes to their credit risk policies without requiring extensive IT support, a process that previously took weeks. The agency turned to IBM and its IBM Operational Decision Management software to address this need.

By implementing IBM's solution, the agency created a business rules system that gave its customers direct control over policy changes, reducing implementation time from weeks to just hours or a day. The IBM software also automated report generation, slashing the time required to create credit assessment reports by 88 percent, from 45 days down to 5 days. This allowed the agency's customers to develop more aggressive risk strategies and provided IBM's client with a significant competitive edge.