Case Study: Chamberlain Group boosts IoT scalability and reliability with IBM MessageSight

Chamberlain Group drives demand with an innovative, convenient, secure Internet of Things solution

Chamberlain Group Inc., a leading connected products company, faced a challenge in scaling the architecture for its MyQ smartphone app to maintain performance and reliability amidst rapid monthly user growth. The company needed a more robust and secure Internet of Things solution to support up to one million concurrent users and ensure the high availability expected for controlling home garage doors. To address this, they partnered with vendor IBM.

IBM implemented its MessageSight technology to handle the real-time communication for the IoT solution. This provided Chamberlain with a highly scalable and available platform. The solution delivered a 10x increase in the number of concurrent users supported, raised service uptime to above 99.8%, and increased consumer satisfaction, which helped drive sales growth for Chamberlain.

Chamberlain Group Inc

Bill Radon

VP, CIO