Case Study: Brother International Europe achieves millions in savings with IBM Sterling managed EDI services

Brother International Europe embraces managed EDI services

Brother International Europe, the European arm of the global Brother Group, needed to better manage a complex supply chain with more than 100 suppliers while keeping trading partner communication reliable 24x7. To reduce disruption risk and free up its small IT team, the company turned to IBM and IBM Sterling® B2B Integrator, delivered through managed EDI services with IBM Business Partner Coliance.

IBM helped implement a managed EDI model that centralized and automated integration for 135 suppliers through a single gateway, tightly connected to SAP ERP systems. The result was a faster optimization project that cut time-to-value by 83%, onboarding completed in six months instead of a potential two to three years, and savings of millions of euros.

Brother International Europe

Basil Fuchs

Head of Business Engagement