Case Study: Secure-24 speeds incident response with IBM Security SOAR

An investigative team speeds incident response with IBM Security SOAR

Secure-24, a provider of enterprise security solutions, needed to help customers respond to security incidents faster as regulatory reporting deadlines tightened. Its investigative team faced pressure to deliver rapid, reliable, and auditable incident response, and turned to IBM Security SOAR and IBM QRadar to strengthen its operations.

IBM implemented a dynamic, integrated incident response solution that connected Secure-24’s systems and enabled customizable workflows and playbooks. The result was a more flexible and responsive investigation process, with some tasks reduced from hours to minutes, while also improving audit readiness and support for legal and breach-notification requirements.

Secure-24

Brian Herr

Chief Security and Privacy Officer