Case Study: AKSigorta achieves 40% system performance gains with IBM FileNet Content Manager

AKSigorta - Customer Case Study

AKSigorta, a leading insurance company in Turkey, needed to modernize its content management system to improve customer experience and stay competitive. The company wanted a solution that could handle large volumes of mission-critical claims data without disrupting operations, and it worked with IBM through business partner Bilgi Birikim Sistemleri Ltd. Sti. to find the right platform.

IBM implemented IBM FileNet Content Manager, along with tools such as IBM Content Navigator and IBM Case Manager, to replace AKSigorta’s legacy CMS and migrate 14 TB of data with virtually no loss. The result was a next-generation platform that reduced maintenance costs, improved system performance by 40%, sped up data searches by 20%, and helped accelerate partner integrations and service delivery.

Aksigorta

Kaan Konak

IT Government Division Manager