IBM
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A IBM Case Study
Advent Health Partners faced slow, siloed insurance-claim reviews that tied up millions of dollars in contested claims and hurt hospital profitability. To accelerate revenue cycles and streamline dispute resolution, they built CAVO using IBM Hybrid Cloud capabilities and IBM Cloudant to index and make structured and unstructured claim data searchable.
IBM’s Cloudant-backed CAVO enables smart, cross-claim searches across providers or entire health systems, reducing claim-review time by up to 500%. The IBM solution helped Advent Health Partners free millions in contested funds, maintain relatively flat staffing as volume grew, and shift clinical teams from low-level tasks to higher-value work.
Bill Butler
Vice President Engineering