Case Study: The Master Lock Company achieves faster global trading partner integration with IBM Sterling B2B Integration SaaS

Accelerating global growth with efficient, cost-effective trading partner integration in the cloud

The Master Lock Company, the global manufacturer and marketer of padlocks and safes, faced growing EDI complexity as it expanded into new markets and onboarded more trading partners. Its lean team needed a way to handle rising integration demands, local compliance requirements, and increasing transaction volumes without adding significant headcount, and it had been using IBM Sterling Gentran.

IBM helped The Master Lock Company migrate to IBM Sterling B2B Integration SaaS, with IBM Sterling Business Transaction Intelligence and IBM Sterling E-Invoicing supporting automation, visibility, and compliance. The result was 95% of EDI orders processed with no manual intervention, onboarding completed 50% faster for an acquisition, avoidance of three additional FTEs, and 100% platform availability.

The Master Lock Company

Connie Rekau

EDI Manager