IBM
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A IBM Case Study
ABT Power Management, a provider of engineered power solutions, faced a challenge in scaling its workforce. To support business growth and onboard new technical employees, the company needed an efficient way to transfer its specialized institutional knowledge and provide consistent training, particularly for field service technicians.
To address this, ABT Power Management implemented the IBM Kenexa LMS on Cloud from IBM. This solution combined digital learning with hands-on training, drastically shortening the time to train technicians from months to weeks. The implementation enabled a 60% growth in employee headcount and directly supported the company's expansion by ensuring new hires were quickly prepared to deliver high-quality customer service.
Elizabeth Nannery
Director of Employee Relations, Learning Solutions and Process Improvement