Case Study: a US-based healthcare company improves claims processing performance by up to 20% with IBM modernization

A US-based healthcare company gets ahead of a growing claims volume

A US-based insurance company faced the challenge of accommodating a growing volume of healthcare claims. To prepare for this increase, they needed to optimize and modernize their IBM CICS-based application workloads running on IBM System z servers to improve performance and efficiency.

IBM worked with the company to analyze their systems and implement a modernization roadmap. This involved using IBM software like CICS Performance Analyzer and recompiling programs with the latest Enterprise COBOL compiler. The solution improved application performance by 10-20 percent, reduced CICS CPU usage, and lowered the cost of processing claims, positioning the company to handle future growth.