Case Study: a major US communications company fights theft and billing fraud with IBM i2 Fraud Intelligence Analysis

A major US communications company fights theft and billing fraud

A major US communications company faced significant challenges in proactively detecting and preventing constantly evolving criminal schemes, including insider billing fraud and equipment theft, which risked billions in losses. To address this, the company turned to IBM and implemented the IBM i2 Fraud Intelligence Analysis platform to strengthen its predictive capabilities and improve situational awareness.

IBM's solution integrated and enhanced the company's existing IBM i2 and FAMS software, creating a more cohesive fraud detection platform. The implementation improved data import capabilities from multiple sources, enabled better visual analysis, and streamlined workflows. This allowed the company to perform audits in-house and gain a stronger, more predictive system for combating fraud and theft.