Case Study: Askari Bank achieves stronger identity security and faster access management with IBM Verify

Askari Bank streamlines access management, enhances security and reduces help desk costs with IBM Verify

Askari Bank, one of Pakistan’s leading financial institutions, needed to modernize identity management to reduce IT costs, speed up onboarding and offboarding, and close security gaps such as plain-text password sharing. In a highly regulated environment, the bank turned to IBM Verify to strengthen access management, improve compliance, and support a more secure, scalable digital experience.

Working with IBM and IBM Business Partner SPS, Askari Bank deployed IBM Verify to automate identity workflows, add self-service password reset, and enforce multifactor authentication. The results included a 75% reduction in help desk time for password issues, onboarding/offboarding cycle time cut from five days to one day, 80% staff adoption of the self-service platform, and 100% MFA coverage for sensitive actions, while also enabling SSO across 36 applications.

Askari Bank