Case Study: Arab National Bank achieves real-time fraud detection and compliance with IBM Safer Payments

Real-time fraud detection with AI

Arab National Bank needed to strengthen fraud detection and meet Saudi Arabia’s SAMA Counter-Fraud Framework, but its existing controls had limited visibility across digital channels and forced compliance teams to spend hours investigating incidents. The bank turned to IBM, working with ejada Systems and IBM Safer Payments to gain a more complete, real-time view of transactions and customer journeys.

IBM and ejada implemented and configured IBM Safer Payments in just 90 days, creating a single control panel for monitoring fraud across payment channels and enabling business users to build decision models more easily. The solution now flags suspicious transactions in less than 10 milliseconds, helps pause fraud before it happens, and has led to a significant decrease in fraud incidents, especially in e-commerce, while improving operational efficiency and compliance reporting.

Arab National Bank

Khurram Inayat

Portfolio Manager