Case Study: Bequeathed achieves scalable, accessible online Will writing with IBM watsonx

AI lawyer makes Will writing accessible for thousands

Bequeathed wanted to make online Will writing more accessible without sacrificing the legal rigor of its service, while also preparing to scale the platform for law firms. Working with Prolifics and IBM, the company looked to modernize its existing questionnaire-based experience using IBM watsonx technology.

IBM helped Bequeathed implement the MyIntent service with an AI chatbot and more intuitive interface built on IBM watsonx.ai. The result was a 30% reduction in user questions, a 22% drop in follow-up video appointments, and a 28% increase in Wills produced per hour of lawyer time, while improving scalability and maintaining compliance.

Bequeathed

Jonathan Brewer

Founder