Case Study: Clariti Diagnostics achieves smarter, faster lab workflows with IBM watsonx AI solutions

Clariti Diagnostics and CTI Global boost efficiency and cut costs with IBM watsonx AI solutions

Clariti Diagnostics, a CLIA-certified lab serving long-term care facilities in Ohio, was facing inefficient, paper-based lab workflows that relied on handwritten orders, faxed requests, and manual EHR entry. These outdated processes caused duplicate data, errors, slower turnaround times, and added administrative burden for already stretched nursing teams.

To solve this, Clariti Diagnostics worked with IBM and CTI Global to implement LifeHealth, built with the IBM watsonx portfolio, including watsonx.ai and watsonx Orchestrate. IBM’s AI-enabled automation digitized requisitions, dispatching, billing, and results reporting, leading to a 60% reduction in nursing time spent on paperwork and a 50% decrease in specimen mislabeling and redraws, while enabling faster same-day results and improved patient care.

Clariti Diagnostics

Joseph Landau

Chief Executive Officer