Case Study: a multinational utility company saves over £1 million a year with IBM Security and SAP Mobile Platform

Multinational Utility Company Enabling efficient access for field teams enables annual savings of £1 million

A multinational utility company faced a significant business challenge as its field engineers relied on slow and error-prone paper forms for data collection. This manual process required a large back-office team to validate information and was inefficient. The company partnered with IBM Security to find a solution, looking to improve data quality, boost productivity, and meet regulatory cost-saving targets.

IBM Security implemented a solution using the SAP Mobile Platform and IBM Cloud Managed Services for SAP Applications. They provided field engineers with smart devices and apps to capture and relay data directly to back-end systems, automating the process. This transformation resulted in annual savings of over £1 million, a 99.7% reduction in timesheet processing times, and a 50% improvement in time management processes for thousands of users, while dramatically improving data quality.