Case Study: Global 1000 organization achieves secure access to Citrix XenApp and NetScaler VPN from unmanaged devices with IBM Security Trusteer Apex (IBM Security)

Global 1000 Organization Deploys Trusteer Apex from IBM to help secure access to Citrix XenApp and NetScaler VPN

Global 1000 Organization needed to give tens of thousands of employees access to Citrix XenApp desktops and applications from unmanaged home PCs and Macs, while protecting Citrix Receiver and Citrix NetScaler VPN authentication (smart card PINs, one‑time passwords, credentials) from information‑stealing malware. To meet this challenge the Global 1000 Organization deployed IBM Security Trusteer Apex Advanced Malware Protection using IBM Security’s cloud‑based, on‑demand delivery.

IBM Security integrated Trusteer Apex via a code snippet on the NetScaler VPN portal to verify/install protection before authentication, instantly shielding client applications (smart card UI, Citrix Receiver) from keylogging, screen capture, RATs and memory injection, detecting/stopping browser exploits and malware installs, and delivering alerts and adoption/infection reports. The solution helps protect tens of thousands of unmanaged devices without impacting user workflows or endpoint resources, enabling a high‑impact Citrix rollout while safeguarding enterprise data and credentials.