Case Study: Golden Living improves healthcare privacy and breach response with IBM Resilient

Redefining Privacy across the Healthcare Enterprise: Golden Living

Golden Living, a national healthcare organization with more than 300 LivingCenters, needed a better way to manage patient privacy and breach response across multiple states. Facing complex federal and state regulations, mobile-device risk, and limited staffing and budget, the company turned to IBM Resilient for a system to streamline incident reporting and keep compliance information current and accessible.

IBM Resilient implemented a privacy and breach incident management solution with workflows, intelligence, analytics, and a customizable dashboard to centralize event tracking and reporting. The result was a more proactive privacy program that saved time and resources, improved coordination, and gave Golden Living a single repository to track issues across facilities and identify concerns before they escalated into breaches.

Golden living

Amy Brantley

Chief Privacy Officer, Golden Living