Case Study: iOFFICE achieves zero‑config full‑stack visibility and rapid root‑cause resolution for containerized microservice applications with IBM Instana

How iOFFICE uses Instana to Manage the Performance of their Containerized Microservice Applications

iOFFICE, a small-to-medium enterprise with a highly advanced stack, faced the challenge of managing performance across a complex, containerized microservices environment — 33 cloud hosts, 74 containers, ~300 middleware components, 1,200 microservice APIs and over 6,000,000 requests/messages per day — while releasing new code about five times per week. To tackle this scale and complexity they deployed IBM Instana’s Dynamic APM with the Dynamic Focus capability to gain instant, query-driven visibility and filter out noise so DevOps could quickly identify where new releases impacted performance.

IBM Instana automatically discovers the full environment with zero configuration, provides automated monitoring, alerting and root-cause analysis, and uses Dynamic Focus to narrow views to only relevant infrastructure, services, traces and incidents. As a result iOFFICE achieved precise visibility into every layer of their stack (covering all 33 hosts, 74 containers and 1,200 APIs and >6M daily requests), faster problem isolation, and improved Dev/Ops collaboration — enabling engineers like Jeff Newton to drill directly into issues and Kenton Gray to more easily investigate and resolve problems.

iOFFICE

Jeff Newton

Head of DevOps