Case Study: Emkan Finance accelerates SME financing digital transformation with IBM Instana and IBM Cloud Pak for Integration

How Emkan is delivering a digital end-to-end financing-on-demand solution to support SME growth in Saudi Arabia’s economic diversification drive

Emkan Finance, a Saudi Arabian fintech, faced the challenge of needing to build a new digital financing platform for small and medium-sized enterprises (SMEs) to support the country's economic diversification. The project was initially projected to take 24 months, and the company needed a way to integrate complex systems without creating cumbersome, hard-to-manage point-to-point connections. To overcome this, they partnered with vendor IBM and utilized IBM Cloud Pak for Integration.

The solution from IBM, which also included IBM Instana for monitoring, provided a security-rich integration platform that connected Emkan's critical internal and external systems. This allowed Emkan to launch its SME financing product three times faster than anticipated. The measurable impact includes a dramatically reduced time to market, seamless API integrations for a smoother customer experience, and reinforced market leadership for Emkan in serving the financial needs of Saudi SMEs.

Emkan Finance

Sultan AlQahtani

Chief Information Technology Officer