Case Study: Turnr achieves scalable sustainable e-commerce returns with IBM Cloud

Fueling the sustainable e-commerce revolution

Turnr, an innovative startup, sought to revolutionize the e-commerce returns process to reduce waste and create a more sustainable circular economy. Their challenge was building a globally scalable, 24/7 technology platform to support their vision of customer-to-customer returns and provide valuable consumer insights to retailers, a daunting task for a new company.

Through the Startup with IBM Accelerator Sweden program, IBM provided mentorship and technology, enabling Turnr to migrate its platform to IBM Cloud using services like IBM Cloud Kubernetes Service and IBM Cloud Databases for PostgreSQL. The solution provided by IBM gave Turnr seamless, global scalability, supporting a 21% month-over-month transaction growth and reducing transport distances by 77,000 miles in 2022, significantly lowering the environmental impact of returns.

Turnr

Linus Robertsson

Founder and CEO