Case Study: PRISA (Promotora de Informaciones) achieves proactive, high-performance global content delivery with IBM Instana

Ensuring high-performance content delivery worldwide

PRISA, the Madrid‑based media and education group that reaches more than 236 million unique browsers across 24 countries, needed to manage performance across hundreds of legacy and cloud‑native systems. The company lacked end‑to‑end visibility—even with several monitoring tools in place—making root‑cause analysis slow and error‑prone. To solve this, PRISA turned to IBM Instana and implemented the IBM Observability by Instana solution.

IBM Instana’s single‑agent deployment and automatic, continuous discovery gave PRISA real‑time visualization of applications and infrastructure, uncovering hidden dependencies and speeding root‑cause detection. As a result, PRISA can resolve application issues before they affect customers, optimize performance and costs (pricing indexed to infrastructure rather than traffic), and free engineering resources for innovation—helping the company maintain reliable service for its global audience.

PRISA

Jorge Tomé Hernando

IT Architecture and Infrastructure Director