Case Study: Daxko achieves rapid observability and faster feature delivery with IBM Instana

Daxko uses Instana to manage rapid change and help fitness studios through the pandemic

Daxko, a SaaS platform that helps gyms and studios manage operations, faced urgent challenges when COVID-19 forced many customers to change or pause service. After acquiring nine companies and running 27 AWS accounts plus four data centers across diverse tech stacks, Daxko needed better visibility into the health of many products and a scalable APM solution. The team evaluated alternatives and chose Instana for application performance monitoring and observability.

Instana delivered immediate, full-featured observability with simple, transparent pricing and lightning-fast deployment—Daxko had Instana integrated and collecting data in about 15–20 minutes. That visibility sped up integrations of acquired products, accelerated delivery of pandemic-driven features, reduced downtime through faster issue detection, and let Daxko scale without escalating vendor costs, enabling quicker releases and more reliable service for their customers.

Daxko

Ed McLain

Principal System Architect