Case Study: Altissia achieves 99.8% uptime and meets SLAs to support student deadlines with IBM Instana

Altissia Meets SLAs to Support Student Deadlines

Altissia, a Belgium‑based language learning software company serving educational institutions, businesses and government programs (including a platform used by over 350,000 EU language students), needed better observability to keep its applications running and meet SLAs as student assessment deadlines drove unpredictable traffic spikes. To gain faster alerting, pinpoint errors and understand end‑user habits, Altissia selected the IBM Instana observability platform, including its Application Perspectives feature and lightweight agents.

IBM Instana’s automated agents and customizable Application Perspectives dashboards gave Altissia clear visibility into every moving part of their site with minimal operational overhead. As a result, the team can spot deadline‑driven usage surges, meet SLAs (maintaining 99.8% uptime), and adapt proactively as usage patterns evolve — benefits that have driven Altissia’s continued renewal of IBM Instana.

Altissia

Grégory Schiano

Chief Technical Officer