Case Study: Café Royal Pro achieves 3x customer growth and steady recurring revenue with Ibexa

Tripled numbers of customers in just a few months

Café Royal Pro is a B2B subscription service supplying eco‑responsible coffee (biodegradable capsules and organic options) to thousands of French SMBs, letting office managers set delivery frequency, change orders and try new flavors. From a standing start the company needed an attractive, easy‑to‑use customer site, a flexible, simple backend for staff, and seamless e‑commerce integration to launch its subscription model.

Working with Novactive and Kaliop, Café Royal Pro implemented eZ Platform to deliver a new e‑commerce website and unified back office in nine months. The site gives customers a self‑service portal for managing subscriptions while sales teams use one system to handle orders. Within months the company tripled its customer base, secured steady recurring income, and gained an easy-to-update platform for future growth.

Café Royal Pro

Ghassan Kara

Chief Executive Officer