Case Study: Resah transforms member services and product catalog management with Ibexa DXP

Resah streamlines services for 8,000 members with Ibexa

Resah, a healthcare purchasing and logistics specialist, needed an intuitive portal to showcase its product catalog and provide a secure, private space for its members to manage accounts and contracts. The challenge was to restrict access to sensitive information and improve communication with its network of over 8,000 users. To address this, they partnered with vendor Ibexa and its Ibexa Experience platform.

The solution implemented by Ibexa involved creating a single repository for product offers with fine-grained rights management, integrating with Resah's CRM, and transferring data from spreadsheets. This provided a unified platform for managing 63,000 product offers and enabled personalized member experiences. The results revolutionized Resah's member communication, streamlined internal workflows, and reduced support costs through the cloud-based Ibexa DXP.

Resah