Case Study: Newquay Town Council saves 6 days a month with iBabs

Newquay Town Council The Deputy Town Clerk that saved 6 days a month

Newquay Town Council, a local authority serving a population of 60,000, faced significant challenges with inefficient, paper-based meeting processes. This created a large communication gap with constituents and an unsustainable environmental impact, using an estimated 63 trees worth of paper annually. The council sought a digital solution to increase transparency and efficiency, leading them to the iBabs platform.

By implementing iBabs, the council digitalized its entire meeting workflow. The solution was easy to adopt as it required no new hardware and was intuitive for users, drastically reducing the need for IT support. The measurable results were substantial: the Deputy Town Clerk alone saved six days of work per month on meeting preparation. The council also achieved its goal of paperless meetings, eliminating its previous paper consumption and gaining new capabilities to track performance and meeting outcomes effectively.

Newquay Town Council

Callum Rowley

Organisation’s IT Service Manager