Case Study: Fujitsu improves software license renewal management with iasset.com

Fujitsu goes the extra mile managing licensing assets for its customers

Fujitsu, a major global IT services company, faced challenges in manually managing a large volume of software licenses for its customers across more than 300 vendor partners. This manual process was inefficient and created a risk of lapsed licenses for its clients. To automate the end-to-end renewal process, track assets, and improve customer service, Fujitsu turned to the iasset.com platform.

The solution from iasset.com automated Fujitsu's renewal workflows, enabling the team to generate quotes and track follow-ups. This provided immediate access to accurate asset data, allowing them to provide reports to customers within 30 seconds. As a result, Fujitsu consistently achieves over 90% of renewals being under-contract, has significantly mitigated compliance risk for its customers, and has improved client relationships through proactive reporting and insights.

Fujitsu

Lisa Scott

Licensing Team Leader