Case Study: North Air achieves 92% fewer fuelling delays with i6 Group's Fusion6 and eHandshake

How i6 was able to help into-plane provider North Air Manchester reduce delays and remove the need to manually input fueling details for over 200 flights every day

North Air, an into-plane service provider at Manchester Airport, faced significant operational challenges due to its unreliable legacy fuelling management system. The system failed to integrate real-time flight data, which necessitated manual input for over 200 daily flights and caused frequent crashes. Seeking a modern solution to improve reliability and efficiency, North Air turned to vendor i6 Group and its Fusion⁶ and eHandshake® technologies.

i6 Group implemented its cloud-based Fusion⁶ platform for operational management and eHandshake® for digital refueller-pilot communication. This solution provided real-time flight information, automated data capture, and a self-allocation feature for fuel trucks. The results for North Air were substantial, including a 92% reduction in fuel-related flight delays, the elimination of manual data entry, and significant cost savings, enabling them to deliver more reliable and safe fuelling services.

North Air

Craig Glover

Operations Manager