Case Study: Mark’s uncovers fraud losses and boosts prosecutions with i3 International

Mark’s uncovers $475,000 in fraud with i3 International

The Canadian apparel retailer Mark's faced a significant challenge in asset protection, lacking formal software tools for fraud investigation and a consistent video surveillance infrastructure across its 400 stores. With no means to properly investigate or prosecute cases, the company hired Andy Buchanan as associate VP of asset protection to initiate a large-scale control effort. The vendor, i3 International, was selected to provide a new CCTV platform.

i3 International's video system was integrated with the EliteLP analytics package from Aspect Loss Prevention. This solution allowed investigators to instantly pull up video evidence associated with suspicious transactions identified in the reporting software. For i3 International, this integration expedited investigations and helped Mark's focus on large-scale organized retail crime. The initiative paid for itself in just over a year, uncovering $475,000 in fraud cases and enabling successful prosecutions that were previously impossible.

Mark’s