Case Study: Livingston Medical Group achieves a 12% reduction in ED visits and improved preventive care with i2i Population Health

i2iTracks Population Health Management Platform is Transforming Care Delivery at LMG

Livingston Medical Group (LMG) is a non-profit community health center in Livingston, California, providing primary and preventive care to patients regardless of ability to pay. Faced with growing patient data but limited tools—case managers relying on binders and spreadsheets—LMG needed a scalable technology to identify patient groups needing targeted interventions (for example, low immunization rates and overdue screenings).

LMG implemented the i2iTracks Population Health Management Platform to systematically identify and reach patients overdue for well-child visits, immunizations, pap smears and mammograms, and to track emergency department use and missed follow-ups. The platform enabled proactive outreach and care coordination, boosting preventive care engagement and reducing ED visits by 12%, leading to healthier patients and improved outcomes.

Livingston Medical Group