Case Study: The Most Profitable Bank in Singapore achieves rapid, bank-wide Single Sign-On and reduced password resets with i-Sprint Innovations' AccessMatrix USO

Most Profitable Bank - Customer Case Study

The most profitable bank in Singapore needed an intelligent desktop for front-office staff and a fast, non‑intrusive way to manage the cost and complexity of multiple application security silos, improve customer response times, and drastically reduce downtime from misplaced or forgotten credentials. To address these challenges the bank engaged i-Sprint and its AccessMatrix™ Universal Sign-On (USO) solution.

i-Sprint deployed AccessMatrix USO as the bank‑wide single sign-on platform, delivering SSO to new and existing applications and a single point of administration without source‑code changes; the solution was rolled out in a matter of weeks across the region and without on‑site visits. i-Sprint’s implementation consolidated login processes, provided a unified view of application access, became the bank’s standard SSO platform and materially reduced password‑reset requests and user downtime while meeting project schedules.