Case Study: Kwong Cheong Thye achieves counterfeit reduction and trusted product authentication with i-Sprint Innovations' AccessReal Cloud Solution

Eliminating Counterfeit With Accessreal Cloud-based Solution

Kwong Cheong Thye, a Singapore food manufacturer and sauce supplier, faced growing counterfeit issues—especially in its export market to China—while also lacking the physical server and IT staff needed to deploy and maintain an anti-counterfeit system. The company turned to i-Sprint Innovations and its AccessReal cloud-based solution to address these challenges.

i-Sprint Innovations implemented AccessReal with a dual-layer QR code on each product, allowing customers to authenticate purchases instantly through WeChat without needing a separate app. The solution reduced operating costs and improved traceability, enabling targeted recalls and direct consumer engagement. Since implementation, Kwong Cheong Thye reported counterfeit levels dropping from as high as 9 out of 10 bottles to significantly lower levels, helping recover lost sales and rebuild customer confidence.

Kwong Cheong Thye