Case Study: Cambia Health Solutions achieves faster reporting and more accurate case management with i-Sight

Since implementing i-Sight, Cambia has been able to save time, track cases more accurately and generate detailed reports that help it operate more efficiently

Cambia Health Solutions, a nonprofit health solutions company, needed a better way to manage investigations, collaborate across teams, and produce reports from an outdated 13-year-old system that no longer supported its anti-fraud work. The old process was manual, limited, and made it difficult for investigators and managers to communicate or respond quickly to audit and compliance requests.

i-Sight provided Cambia Health Solutions with a flexible case management solution for tracking complaints, managing investigations, and generating detailed reports. With i-Sight, Cambia cut reporting time to one-fifth of what it had been, improved case tracking and collaboration, and gained faster access to audit-ready reports and instant case updates, helping reduce administrative effort and support lower health care costs for members.

Cambia Health Solutions

Pat Guiton

Manager of External Audit and Investigations