Case Study: Gartner achieves greater accountability, focus, and transparency with I Done This

Gartner boosts accountability and transparency with I Done This across 2,861 updates

Gartner, a research and advisory company, faced a challenge with communication primarily happening vertically within its two internal scrum teams rather than horizontally across them. They sought to improve cross-team collaboration and transparency and turned to the vendor I Done This to implement its daily email update service.

By using I Done This, team members shared daily updates on their work, which were compiled into a digest for everyone. This solution from I Done This successfully increased accountability, focus, and transparency across the teams at Gartner. The team found the shared, public nature of the updates encouraged better prioritization and became an impactful daily ritual.

Gartner